Filing a Complaint
Anyone may register a complaint against an optometrist licensed by the North Dakota State Board of Optometry. A complaint may be registered to any Board member, and all legitimate complaints will be addressed by the Board.
Required Information
Your complaint should contain at minimum the following information:
Complainant Information
- • Name, address, phone number of complainant
- • Relationship to the incident
Incident Details
- • Name, address, phone number of the optometrist
- • Date, time, and place of occurrence
- • Complete description of incident
Complaints the Board Will Act On
Regulatory Violations
Consumer complaints against optometrists regarding alleged violations of the North Dakota Century Code or the Rules and Regulations of the Board, related to the practice of optometry.
Unauthorized Practice
Alleged unauthorized practice of optometry by unlicensed individuals, practice of therapeutic optometry by an unauthorized optometrist, or practice by a licensee while a suspension order or restrictive sanction by the Board is in effect.
Advertising Violations
Alleged advertising violations by optometrists.
Practice Act Violations
Any other act by a licensed optometrist that may be construed as a violation of the North Dakota Practice Act.
Important Notice
Many complaints are filed which do not involve violation of the North Dakota Century Code or the Rules and Regulations of the Board, and fall within the doctor-patient relationship, such as a fee dispute. Complainants are encouraged to address these types of complaints with the optometrist before bringing these items to the attention of the State Board. The Board has no authority to address such patient-doctor relationship disputes.
Submit Your Complaint
Ready to File a Complaint?
Contact the North Dakota State Board of Optometry to submit your complaint.
Mailing Address
2222 E. Broadway Ave
Bismarck, ND 58502